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 Login Problems on Phoenix

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XigrisC2



Posts : 3
Join date : 2014-03-25

PostSubject: Login Problems on Phoenix   Tue Mar 25, 2014 5:59 pm

I've been trying for weeks to upgrade to version 5 but keep getting 'unable to log on to server' messages. I contacted Phoenix and they basically told me to keep trying.
Anyone else have this problem?
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Admin
Admin


Posts : 12
Join date : 2014-02-04

PostSubject: Re: Login Problems on Phoenix   Tue Mar 25, 2014 9:26 pm

Do you have a solid internet connection? I just down loaded my version yesterday. It wasn't a speed demon by no means, but I didn't have any issues.
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XigrisC2



Posts : 3
Join date : 2014-03-25

PostSubject: Re: Login Problems on Phoenix   Wed Mar 26, 2014 9:13 am

Yes, connection's great.  Could there be some settings that are keeping me from connecting?
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XigrisC2



Posts : 3
Join date : 2014-03-25

PostSubject: Re: Login Problems on Phoenix   Sat Mar 29, 2014 7:14 pm

Found my problem…the router firewall was blocking connection to the server.
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